Update Last updated: January 2026

Data Protection Policy

KU88's Privacy Policy — Your Data, Our Responsibility

Ku88 takes your personal information very seriously. This Privacy Policy explains what data we collect, how it is used, and how it is protected.

Estimated reading time: ~12 minutes Fully in Bengali SSL Encrypted
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Our Promise: ku88 never sells your personal data. This privacy policy explains what information we hold, why we hold it, and how you can take control of it.

1

Introduction & Scope

Ku88 (referred to as "we" or "the platform") — this Privacy Policy applies to all members and visitors who use ku88's website, app, or any of its digital services. The term "data" in this policy refers to all information relating to your identity, contact details, payment, and activity on the platform.

By using ku88, you agree to this privacy policy. Please read it carefully before using our services for the first time. Continued use of our services will be taken as your acceptance of the latest version of this privacy policy.

We are always committed to being fully transparent about how your data is used. If you have any questions, our support team is ready to help at any time.

2

What Data We Collect

Ku88 only collects information that is necessary to provide our services, ensure security, and meet legal obligations. We do not collect any unnecessary data.

Data Type Example Reason for Collection
Identity Information Name, date of birth, NID number Identity Verification & Age Confirmation
Contact Information Mobile number, email address Account Management & Communication
Payment Information Mobile Pay/Nagad number, transaction ID Deposit & Withdrawal Process
Activity Data Betting history, login logs Security & Service Improvement
Device Information IP address, browser type Fraud Prevention

Important Note: ku88 never stores your full bank account number or card CVV. Payment information is used solely for processing transactions.

3

Data Use & Purpose

Ku88 uses the information you provide for the purposes listed below. Each use has a clear and defined reason.

Account Management
For registration, login, password reset, and account verification.
Transaction Processing
To process deposits, withdrawals, and bonus disbursements.
Security & Fraud Prevention
To detect suspicious transactions or multiple accounts.
Customer Support
To review your account history for troubleshooting and dispute resolution.
Service Improvement
For analytics purposes to improve the user experience.
Promotional Communications (Optional)
To notify you of new offers and bonuses — you can opt out at any time.
4

Data Retention Period

Ku88 does not store your data indefinitely. Each type of information is kept for a defined retention period.

While the account is active

All your information will be saved as long as your account remains active.

5 years after account closure

Financial transaction records are retained for 5 years as required by law.

Verification documents: 3 years

Copies of your NID or passport may be retained for up to 3 years after account closure.

Analytics data retained for 1 year

Website usage statistics are retained for a maximum of 1 year.

5

Sharing Data with Third Parties

Ku88 never sells your personal information to advertisers or marketing companies. However, your data may be shared with third parties in the following limited circumstances:

  • Payment Processor: To verify transactions with Mobile Pay, Nagad, Rocket, and bank partners.
  • Identity Verification Service: With licensed institutions to complete the KYC process.
  • Law enforcement agencies: To the relevant authorities when required by legal order or investigation.
  • IT Service Provider: Trusted technology partners for server and data storage.

We have strict confidentiality agreements with all third parties. They are not permitted to use your information for any purpose beyond what ku88 has specified.

6

Cookie Policy

Ku88 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Type Purpose Retention
Essential Login Sessions & Security Deleted at end of session
Analytics Usage Statistics Collection 1 Year
Preferences Remembering language and theme settings 30 days

You can disable cookies at any time through your browser settings, though some features may become limited as a result.

7

Your Data Rights

Ku88 believes every member should have full control over their own data. You have the following rights:

Right to Access Your Data

The right to know what personal information we hold about you.

Right to Data Correction

The right to request correction of inaccurate or outdated information.

Right to Erasure

The right to request deletion of your data under certain conditions.

Right to Restrict Processing

The right to request that your data no longer be used for specific purposes.

Right to Data Portability

The right to receive your information in a structured, portable format.

Right to Object

You have the right to opt out of marketing communications at any time.

To exercise these rights support@ku88-vip.comto email us. We will respond within 30 business days.

8

Security Measures & Technology

Ku88 uses industry-leading technology to protect your data. Our security measures are built in multiple layers.

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of protection for your account.
  • Firewall & Intrusion Detection: Prevention of unauthorized server access.
  • Regular Security Audits: A dedicated third-party team conducts regular system audits.
  • Data Masking: Sensitive portions of payment information are masked during storage.

Stay Vigilant: ku88 will never ask for your password or OTP via email or phone. If anyone requests this information, it is a fraud attempt — please report it to us immediately.

9

Children's Privacy Protection

Ku88's services are strictly not intended for anyone under the age of 18. We do not knowingly collect or store data from minors.

If a minor accidentally registers and we become aware of it, we will immediately close that account and delete all associated data.

A note for parents — if you believe your child is accessing ku88 from their device, please support@ku88-vip.comto notify us.

10

Data Deletion Process

You may request deletion of your personal data held by ku88 at any time. However, certain legal obligations may prevent immediate removal of some information.

  • Submit an account closure request to our support team.
  • Submit a formal data deletion request via email.
  • Data not subject to legal retention requirements will be deleted within 30 days.
  • Financial transaction records are retained for a defined period as required by applicable regulations.
11

Privacy Policy Updates

Ku88 may update this privacy policy from time to time. For any significant changes, we will:

  • We will update the "Last Updated" date at the top of this page.
  • We will notify registered members via email or through an in-platform notification.
  • Continued use of the service after any changes take effect will be considered acceptance of the updated policy.

We recommend checking this page regularly to stay up to date with our latest policy.

12

Contact & Data Protection Officer

For any questions, complaints, or requests regarding our privacy policy, please reach out through the channels below:

Email
support@ku88-vip.com
Response within 48 hours
Live Chat
24/7 Instant Support
Chat with Us in Bengali

Why Your Data is Safe at ku88

We don't just promise to protect your privacy — we make sure of it at every step.

256-Bit SSL Encryption

Every transaction and login is protected with military-grade encryption. No outside party can access your data.

Two-Factor Authentication

In addition to your password, OTP verification adds a second layer of security to your ku88 account.

Your Data Is Never Sold

Ku88 will never sell your name, phone number, or any personal information to third parties — that's a core promise we stand by.

Regular Security Audits

Independent security experts regularly audit ku88's systems to identify and address any vulnerabilities.

You're in Full Control

Viewing, correcting, or deleting your data — these rights are yours. Submit a request at any time and we will respond.

Clear Communication in Bengali

Feel free to reach out to our support team with any privacy-related questions. They'll explain everything clearly and in plain language.

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Join a Safe & Trusted Platform

Your data is secure, your transactions are safe, and your privacy is guaranteed at ku88. Register for free today.

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